Making Justice Effortless and Accessible


Resolve Disputes Online (RDO) is dispute resolution software as a service empowering ADR experts, courts and tribunals with innovative technology to improve access to justice around the world.

Our multi award winning technology has been trusted by governments and ADR experts, courts and tribunals around the world. Our innovative technology has been recognised by the UN and is driving progress in global access to justice.
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Blog & Latest News

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RDO host online courts roundable with Lord Briggs and Master McCloud

May 2021

RDO partnered with ICODR to host a webinar with Lord Briggs and Master McCloud from the UK to discuss ODR and online courts. The session chaired by RDO's VP Partnerships, Amir Ali was wide ranging and provided great insight into dispute resolution technology from the perspective of the judiciary.

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RDO Webinar Series hosts UK High Court Judge on AI and Court Backlogs

March 2021

RDO caught up with Master Victoria McCloud a High Court Judge from the UK to discuss ODR, AI and court backlogs. Upon her appointment, Master McCloud was the youngest Master in the High Court of England and Wales and previously undertook research into AI at the Oxford Law Faculty.

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RDO’s UK VP Partnerships talks access to justice

January 2021

RDO's new VP Partnerships in the UK tells us about his journey into the law, being Chair of the Civil Court Users Association in the UK and his plans to further the RDO mission of using technology to bridge the justice chasm.

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RDO wins Best Global Legal Tech Start Up

November 2020

After winning best legal tech company in ANZ in February 2020, RDO took on and won the Global Final against competitors from the US, UK, Europe and South America. The judging panel comprised tech entrepreneurs, legal practitioners and venture capitalists from across the world.

RDO Keynote the American Bar Annual Conference

September 2020

RDO were delighted to present a keynote speech for the American Bar Association's Conference on legal tech and ODR for practitioners and the courts. Congratulations to the ABA team for putting on such an excellent conference.

RDO selected for UK Government backed SME Project

August 2020

RDO and its partners beat off strong international competition to be selected to deliver a feasibility study and prototype for a UK SME Dispute Platform. RDO looks forward to working with its partners, TechNation and Government stakeholders.

RDO selected as Finalist in Legal Access Challenge

March 2020

RDO was selected as a finalist by the UK Government backed Legal Access Challenge for the work it undertook in 2019 in access to justice and AI mediation technology.

Partner with RDO, here’s why

RDO's technology is created by dispute resolution experts from around the world who understand the ADR and litigation processes. RDO can create and host your very own branded platform comprising of effortless case management, dispute resolution tools and insightful data analytics. Check our amazing features below.

Case Management

Effortlessly view and manage all cases registered on your dispute resolution service. The case management support multi party actions involving represented and unrepresented parties.

Secure File Sharing

Securely share case information and evidence with our encryption technology.

Encrypted Communication

RDO know how important security is for your dispute resolution service. We protect your messages, audio and video calls with end to end encryption.

Justice On The Go™

Access to justice truly on the move. We can create a bespoke App for your dispute resolution service so your users can access resolution from their mobile or tablet.

RDO Marketplace

Request new features, add more neutrals, or purchase more case credits without fuss via the RDO Marketplace.

Blockchain

Enable your dispute resolution service to run on blockchain with immutable records created by our smart contract technology.

Settlement and Judgement Builder

Enable parties to make offers directly or through a mediator through our settlement builder. Allow judges or arbitrators to post determinations with effortless ease.

Brand Integration

Integrate your branding, key processes and key content into your online dispute service.

Statistics and KPI Reporting

Want a break down of the types of cases on your system? How long they take to resolve? What feedback rating clients give your service? You can obtain live KPI reporting about your service.

AI (Artificial Intelligence)

Resolve high volume disputes allow our AI Mediator who can negotiate financial settlements.

Knowledge Base

Access our knowledge Base and even customise the content as your Service iterates and grows.

Work Flow builder

Create a bespoke automated or manual workflow around your key dispute resolution processes.

More reasons our clients made the switch

ADR Solo Practitioners

  • Market and extend your practice across cities and beyond borders.
  • Manage and run your own ODR service from one place.
  • Show off your branding and provide proper governance when running an online dispute service.

ADR Centres

  • Offer negotiation, mediation and arbitration in one platform.
  • Capture key metrics about your service.
  • Manage your case load and allocate cases to neutrals effortlessly.

Courts and Tribunals

  • Built-in ADR processes throughout the litigation process.
  • Integrate with your own existing case management system.
  • RDO's Justice on the Go App provides true access to justice for citizens providing access from a mobile or tablet.

Training Providers and Universities

  • Empower students about the future of dispute resolution and innovative techmology.
  • Refine and hone students' mediation and arbitration skills using RDO's dispute resolution tools.
  • Provide live and recorded feedback to students effortlessly.
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Testimonials

Global Justice Taskforce Report 2019

Court-annexed and non-court-annexed platforms such as RDO are being adopted in Singapore and other advanced jurisdictions.

TRUST MEDIATION

RDO is well designed and that the requirements of lawyers and mediators are built in and form part of the foundations of the system. This contrasts with some systems which appear to me to have been built by IT or software experts who then add in such requirements at a later stage.

SINGAPORE MEDIATION CENTER

RDO’s online dispute resolution technology is easy to use. Installation and setup were straightforward and it is compatible across several browsers. The mediation module user interface is clean and intuitive, making it easy to identify and access a variety of online features.

FAIR DISPUTE RESOLUTION SERVICE

I love RDO’s simplicity. Being able to pull up a document or a conversation at the touch of a button in real time, whilst still holding dialogue with the client is a bonus for our industry.

INFOLAW

Resolve Disputes Online is a comprehensive case management and dispute resolution platform with much flexibility between mediation and arbitration. Essentially with this software you could run a comprehensive private online court.