Making Justice Effortless and Accessible

Resolve Disputes Online (RDO) is dispute resolution software as a service empowering ADR experts, courts and tribunals with innovative technology to improve access to justice around the world.

Our multi award winning technology has been trusted by governments and ADR experts, courts and tribunals around the world. Our innovative technology has been recognised by the UN and is driving progress in global access to justice.

Blog & Latest News

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RDO heads to Phoenix for CTC 2023

September 2023

RDO joined its US partners at the NCSC CTC 2023 Conference in Phoenix. Judges, court administrators, IT managers, and court staff from across the U.S. and abroad gathered in Phoenix to hear from peers, academia, and tech companies about ways courts are leveraging technology to improve operations.

RDO arrives in Tampa for NACM 2023

July 2023

RDO joined its US partners at the NACM 2023 Conference in Tampa. The annual conference entitled 'Fulfilling the Promise of Justice for All through Connection' focussed on Racial Justice and barriers to equity in the US justice system.

Journal Technologies and Resolve Disputes Online (RDO) partner to expand capabilities worldwide

June 2023

RDO is pleased to announce its partnership with Journal Technologies, a leading provider of court case management software and services.

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IPOS Mediation (IPOS) and Resolve Disputes Online (RDO) announce joint venture to tackle the SME late payment crisis.

May 2023

IPOS Mediation (IPOS) and Resolve Disputes Online (RDO), both pioneering dispute resolution companies, today have announced a joint venture to realise the LawtechUK proposal to utilise Online Dispute Resolution to tackle the SME late payment crisis.

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RDO and Equivant announce partnership to expand online dispute resolution capabilities across North America

March 2023

RDO continued its US expansion by signing a partnership with leading US case management provider, Equivant. The partnership will help build on RDO's work in promoting access to justice and the rule of law in North America.

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RDO heads to Las Vegas for eCourts 2022

December 2022

RDO joined its US partners at the eCourts 2022 Conference in Las Vegas for the first time since 2018. RDO took the opportunity to demonstrate how its technology makes dispute resolution easier for judges, court managers, disputing parties and lawyers across North America and beyond.

RDO represents dispute tech at International Court Conference

November 2022

RDO was excited to represent dispute resolution technology and join its partners at the International Association for Court Administration in Helsinki, Finland. Key themes discussed included people centred justice and how new technologies can help uphold the rule of law in the wake of global challenges.

RDO invited as official Ministry of Justice UK delegation

September 2022

The UK Ministry of Justice and the Department for International Trade have invited RDO to be part of their delegation to the ‘GREAT Legal Futures’ event series that takes place in Miami between 30 October and 3 November, alongside the International Bar Association Conference. RDO will be working with partners to demonstrate how lawtech is transforming the way legal and dispute services are being delivered.

RDO's blog interview with Caroline Sheppard, OBE

July 2022

RDO was delighted to interview Caroline Sheppard, OBE. Immediate past Chief Adjudicator of the Traffic Penalty Tribunal (UK) about the digital transformation of TPT and what the future of ODR holds.

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RDO's blog interview with Commissioner Leigh Johns OAM

May 2022

RDO spoke to Fair Work Commissioner Leigh Johns OAM about workplace and employment dispute resolution in Australia and the growing use of ADR.

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RDO strengthens global sales team amid growing market demand

March 2022

RDO has strengthened its global sales team with the appointment of a specialist Head of Sales to meet growing global demand for its dispute resolution technology.

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RDO supported by Australian Government for continued expansion into US

February 2022

AusTrade (Australian Government international trade promotion agency) has selected RDO as an organisation to help support with international expansion and continued growth into the US market. RDO will participate in a series of meetings over the next few months to best prepare RDO for the next phase of growth into the US market and build on recent US and global wins.

RDO partner with Microsoft for Justice Solutions Seminar

November 2021

RDO partnered with Microsoft and Thomson Reuters to present to Government stakeholders at the Microsoft Public Safety and Justice Solution Seminar. Topics ranged from Court annexed ADR, criminal plea workflows and integrations into existing case management systems. Contact RDO if you would like further information about the event.

RDO partner with Vietnam Government for ODR Pilot

September 2021

RDO was delighted to partner with the Vietnamese Government to provide technology and advisory services for Vietnamese SMEs in view of the ODR needs in the region. The project which took place between March and August 2021 was funded by the Australian Department of Foreign Affairs and Trade (DFAT) and managed by DT Global Australia.

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RDO speaks to UK SME leaders on online dispute resolution

August 2021

RDO hosted a roundtable with Mike Cherry OBE (National Chair Chair FSB - largest UK body representing SMEs) & Philip King (former Interim UK Government Small Business Commissioner) to discuss how ODR can help SMEs and aid economic recovery.


RDO present with Thomson Reuters at Australian Annual Conference

July 2021

RDO partnered with Thomson Reuters to co-present a session on practical approaches to online mediation at the Resolution Institute's Annual Conference. The session brought together leading practitioners and thought leaders in the region. A published article detailing with security issues in online mediation is linked below.

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RDO host online courts roundable with Lord Briggs and Master McCloud

May 2021

RDO partnered with ICODR to host a webinar with Lord Briggs and Master McCloud from the UK to discuss ODR and online courts. The session chaired by RDO's VP Partnerships, Amir Ali was wide ranging and provided great insight into dispute resolution technology from the perspective of the judiciary.


RDO Webinar Series hosts UK High Court Judge on AI and Court Backlogs

March 2021

RDO caught up with Master Victoria McCloud a High Court Judge from the UK to discuss ODR, AI and court backlogs. Upon her appointment, Master McCloud was the youngest Master in the High Court of England and Wales and previously undertook research into AI at the Oxford Law Faculty.


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RDO’s UK VP Partnerships talks access to justice

January 2021

RDO's new VP Partnerships in the UK tells us about his journey into the law, being Chair of the Civil Court Users Association in the UK and his plans to further the RDO mission of using technology to bridge the justice chasm.

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RDO wins Best Global Legal Tech Start Up

November 2020

After winning best legal tech company in ANZ in February 2020, RDO took on and won the Global Final against competitors from the US, UK, Europe and South America. The judging panel comprised tech entrepreneurs, legal practitioners and venture capitalists from across the world.

RDO Keynote the American Bar Annual Conference

September 2020

RDO were delighted to present a keynote speech for the American Bar Association's Conference on legal tech and ODR for practitioners and the courts. Congratulations to the ABA team for putting on such an excellent conference.

RDO selected for UK Government backed SME Project

August 2020

RDO and its partners beat off strong international competition to be selected to deliver a feasibility study and prototype for a UK SME Dispute Platform. RDO looks forward to working with its partners, TechNation and Government stakeholders.

RDO selected as Finalist in Legal Access Challenge

March 2020

RDO was selected as a finalist by the UK Government backed Legal Access Challenge for the work it undertook in 2019 in access to justice and AI mediation technology.

Partner with RDO, here’s why

RDO's technology is created by dispute resolution experts from around the world who understand the ADR and litigation processes. RDO can create and host your very own branded platform comprising of effortless case management, dispute resolution tools and insightful data analytics. Check our amazing features below.

Case Management

Effortlessly view and manage all cases registered on your dispute resolution service. The case management support multi party actions involving represented and unrepresented parties.

Secure File Sharing

Securely share case information and evidence with our encryption technology.

Encrypted Communication

RDO know how important security is for your dispute resolution service. We protect your messages, audio and video calls with end to end encryption.

Justice On The Go™

Access to justice truly on the move. We can create a bespoke App for your dispute resolution service so your users can access resolution from their mobile or tablet.

RDO Marketplace

Request new features, add more neutrals, or purchase more case credits without fuss via the RDO Marketplace.


Enable your dispute resolution service to run on blockchain with immutable records created by our smart contract technology.

Settlement and Judgement Builder

Enable parties to make offers directly or through a mediator through our settlement builder. Allow judges or arbitrators to post determinations with effortless ease.

Brand Integration

Integrate your branding, key processes and key content into your online dispute service.

Statistics and KPI Reporting

Want a break down of the types of cases on your system? How long they take to resolve? What feedback rating clients give your service? You can obtain live KPI reporting about your service.

AI (Artificial Intelligence)

Resolve high volume disputes allow our AI Mediator who can negotiate financial settlements.

Knowledge Base

Access our knowledge Base and even customise the content as your Service iterates and grows.

Work Flow builder

Create a bespoke automated or manual workflow around your key dispute resolution processes.

More reasons our clients made the switch

ADR Solo Practitioners

  • Market and extend your practice across cities and beyond borders.
  • Manage and run your own ODR service from one place.
  • Show off your branding and provide proper governance when running an online dispute service.

ADR Centres

  • Offer negotiation, mediation and arbitration in one platform.
  • Capture key metrics about your service.
  • Manage your case load and allocate cases to neutrals effortlessly.

Courts and Tribunals

  • Built-in ADR processes throughout the litigation process.
  • Integrate with your own existing case management system.
  • RDO's Justice on the Go App provides true access to justice for citizens providing access from a mobile or tablet.

Training Providers and Universities

  • Empower students about the future of dispute resolution and innovative techmology.
  • Refine and hone students' mediation and arbitration skills using RDO's dispute resolution tools.
  • Provide live and recorded feedback to students effortlessly.


Global Justice Taskforce Report 2019

Court-annexed and non-court-annexed platforms such as RDO are being adopted in Singapore and other advanced jurisdictions.


RDO is well designed and that the requirements of lawyers and mediators are built in and form part of the foundations of the system. This contrasts with some systems which appear to me to have been built by IT or software experts who then add in such requirements at a later stage.


RDO’s online dispute resolution technology is easy to use. Installation and setup were straightforward and it is compatible across several browsers. The mediation module user interface is clean and intuitive, making it easy to identify and access a variety of online features.


I love RDO’s simplicity. Being able to pull up a document or a conversation at the touch of a button in real time, whilst still holding dialogue with the client is a bonus for our industry.


Resolve Disputes Online is a comprehensive case management and dispute resolution platform with much flexibility between mediation and arbitration. Essentially with this software you could run a comprehensive private online court.